T-Mobile clients have been enjoying prehistory for 3 days. Applications and other systems do not work for the operator
Clients of the domestic operator T-Mobile have reason to be upset for the third day. As we informed you with a lightning bolt on Tuesday, the operator's systems terminated service in the morning, and although he has been working hard to make amends since then, even today – three days after the outage – his services are not entirely one hundred percent.
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According to T-Mobile on social networks, in the vast majority of cases, users should not have problems with telecommunication services in the form of calls, the Internet or writing sms. However, problems arise with the sending of authorization messages, the My T-Mobile application, self-service, operator infolines or brick-and-mortar branches in which customer systems do not work, which makes them in many cases practically unusable. Handling any things about your phone with T-Mobile is now extremely complicated and it may still be a while. The elimination of the defect was originally planned for Tuesday, but obviously it still did not succeed.
<img class = "wp-image-479042 aligncenter" src = "https://www.letemsvetemapplem.eu/wp-content/uploads/2020/07/aplikace-Muj-Tmobile.png” alt=”My T-Mobile at the time of outage” width=”462″ height=”1000″ srcset=”https://www.letemsvetemapplem.eu/wp-content/uploads/2020/07/aplikace-Muj-Tmobile.png 1125w, https://www.letemsvetemapplem.eu/wp-content/uploads/2020/07/aplikace-Muj-Tmobile-709×1536.png 709w, https://www.letemsvetemapplem.eu/wp-content/uploads/2020/07/aplikace-Muj-Tmobile-946×2048.png 946w” sizes=”(max-width: 462px) 100vw, 462px”>
According to available information from T-Mobile in its data center in Hradec Králové, the whole problem occurred, at first it seemed to be relatively easy to solve, which was acknowledged by the operator himself on his social networks. However, due to its complexity, repairs require much more time. Let's hope that everything will be solved successfully soon and that T-Mobile will then please its clients with some pleasant bonus, which is usually given for similar problems. Not being able to control the consumed data via T-Mobile widgets or work with your tariff in any way via the application of the same name is simply a nuisance. It seems, however, that the bonuses will be from T-Mobile's statement already now. The error message that jumps in the application states: “In order to prevent possible problems of some of our customers with the purchase of data, we decided not to charge for mobile data for the duration of the outage. We believe that the defect will be rectified as soon as possible. "