Xiaomi improves the Mi Academy App with Android training content
Xiaomi continues its commitment to Mi Academy, the training program developed by Xiaomi Italia that is mainly aimed at sellers and is already available in 8 markets in Western Europe. The company will enrich the application with new content and expand its training offer by dedicating an entire section of the platform to Android.
Mi Academy was launched in October 2020 and has already been visited by more than 18,000 users; among others, operators, promoters, distributors or employees who find on this platform the possibility of being up-to-date with all the company's news, as well as accessing training, videos or self-assessment tests.
“The last year has inevitably accelerated digital transformation around the world. The customer experience is not the only thing that has changed, but also the entire sales process and the retail industry itself. For this reason, we have considered in-depth training necessary so that our sales colleagues are prepared to meet the needs of each customer, "said Ou Wen, Xiaomi Head of Western Europe.
Xiaomi has perfected the application in collaboration with Google. This implies that, within the platform (which is now also available in a desktop version), in the “Google” section you will be able to enjoy content such as the virtual learning laboratory (Virtual Learning Lab), self-taught learning and product videos that will allow users to participate in the "Android Mobile Certification" program. Xiaomi therefore becomes the only smartphone company that provides access to these courses directly from the Mi Academy.
“We have worked closely with Google to make the training offer as complete as possible. When we talk about smartphones and the ecosystem, we are referring not only to the hardware, but also to the software with which we equip our products and how both parties dialogue with each other, "said Flavio Cavalli, director of training operations at WEU Retail.
Training with Google will also involve Mi Fans in creating videos and tutorials, so Xiaomi will give a selected group of fans of the brand the opportunity to access the "Android Mobile Certification". In addition, the collaboration will also include the Mi Stores, establishments of the brand where activities will be carried out (always respecting anti-Covid security measures), with the support of trainers from Xiaomi and Google. Among them, simple tutorials on how to transition from an old smartphone to a new Xiaomi.
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